Question 1

What is RxClarity?

Accepted Answer

RxClarity is a medication confirmation and reminder web application. It creates a record of when you confirm taking a scheduled medication.

Question 2

Is RxClarity the same as RxClarity Go?

Accepted Answer

Yes. RxClarity and RxClarity Go are the same medication confirmation app. Our home on the web is rxclaritygo.com, so many people know the app as RxClarity Go — either name refers to the same service and the same $0.99/month membership.

Question 3

How is RxClarity different from a regular medication reminder?

Accepted Answer

Most reminders focus on when medication is due. RxClarity also creates a time-stamped record that users can review later.

Question 4

Does a photo prove that medication was taken?

Accepted Answer

No. A photo is a supporting personal record. RxClarity cannot verify that medication was swallowed.

Question 5

Do I have to take a photo?

Accepted Answer

Confirmation options may include photo required, photo optional, or simple confirmation, depending on the medication's settings.

Question 6

Does RxClarity work on iPhone?

Accepted Answer

Yes. RxClarity can run in a supported browser and can be added to an iPhone Home Screen as a Progressive Web App.

Question 7

Does RxClarity work on Android?

Accepted Answer

Yes. It can run in supported Android browsers and may be installed as a Progressive Web App.

Question 8

Do I need the App Store?

Accepted Answer

No. RxClarity is delivered through the web and does not require a traditional App Store download.

Question 9

Can RxClarity work offline?

Accepted Answer

Previously loaded app content and local medication records can be available offline. Confirmations may be saved locally and synchronized after reconnection.

Question 10

Will reminders always arrive?

Accepted Answer

Reminder delivery depends on browser support, notification permission, device settings, internet access, and power-saving behavior. RxClarity reminders should not be the only reminder system used for medically critical medication.

Question 11

Is my medication information private?

Accepted Answer

RxClarity is designed with private records, protected photo access, minimal data collection, and user-controlled privacy settings.

Question 12

Is RxClarity HIPAA compliant?

Accepted Answer

RxClarity should not be considered HIPAA compliant unless its complete infrastructure, agreements, policies, and operational procedures have been formally reviewed and verified.

Question 13

Can RxClarity tell me whether to take another dose?

Accepted Answer

No. RxClarity does not provide medical advice. Contact a healthcare professional if you are unsure whether it is safe to take another dose.

Question 14

How much does RxClarity cost?

Accepted Answer

RxClarity costs $0.99 per month and includes all available core features.

Question 15

Can I cancel?

Accepted Answer

Yes. The subscription may be canceled at any time, subject to the payment terms shown during signup.

Question 16

What happens if I cancel?

Accepted Answer

When you cancel, you will retain access until the end of your current billing period. After that, you will no longer be able to access the full application or create new confirmations.

Question 17

Can I export my data before canceling?

Accepted Answer

Yes. RxClarity includes data export features. You can export your medication history in formats such as PDF or CSV before canceling your subscription.

Question 18

What browsers are supported?

Accepted Answer

RxClarity works best in modern browsers like Chrome, Safari, Firefox, and Edge. Some features like push notifications and PWA installation depend on browser support.

Question 19

Can I use RxClarity on multiple devices?

Accepted Answer

Yes. With account-based synchronization, you can access RxClarity on multiple supported devices.

Question 20

How do I install RxClarity as a PWA?

Accepted Answer

Installation steps vary by device and browser. Generally, you can add RxClarity to your home screen through your browser's menu. Detailed instructions are available in the Installation Guide.

Question 21

What if I forget to confirm a medication?

Accepted Answer

RxClarity supports manual earlier confirmation. You can record a medication later if you forgot to confirm it at the time. The record will be clearly labeled as entered afterward.

Question 22

Can I edit or delete a confirmation?

Accepted Answer

Yes. RxClarity allows you to correct a confirmation time, replace a photo, or update a note. The system preserves change metadata to maintain transparency.

Question 23

Can I track medications for multiple people?

Accepted Answer

Currently, RxClarity is designed for individual use. Each user needs their own account.

Question 24

Does RxClarity integrate with other health apps?

Accepted Answer

Currently, RxClarity operates independently. Future integration possibilities are under consideration.

Question 25

What if I have a question not answered here?

Accepted Answer

Please contact us through the Contact page. We're happy to answer any questions you have about RxClarity.

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